Making Healthcare Accessible, Affordable, Accountable

We Simplify, Standardise and Systemise processes in the ecosystem, allowing Healthcare to be delivered more Efficiently, Effectively, and creating a better Experience for everyone involved.

The future of Healthcare is here

Our Solutions

Multi-sided solutions that connect all key stakeholders in the healthcare ecosystem.

  • PAYORS
  • PROVIDERS
  • SPECIALISTS

Product 1

Patient Concierge

Improve your policyholders’ experience

Guide your policyholders in their care journey by using our specialist recommendation, appointment scheduling and patient registration solution.

Capture valuable insights

Track population health of your policyholders – from demographic profiles, disease trends, claims amounts to top hospitals/doctors/specialties selected.

Product 2

Digital Pre-Authorisation

Capture data in a digital, structured format

Our smart, digital form has international diagnosis codes and localised procedure codes embedded, allowing for real-time benchmarking of length of stay, cost breakdowns and other key data points. 

Automate claims assessment 

Our AI capabilities are able to assess the appropriateness of care and costs and recommend cases for approval or rejection. 

Product 3

Case Management

Get regular updates throughout admission

Stay informed on a case by receiving daily updates from providers/specialists on clinical progress and bill size.

Detect deviations from expected care path

Monitor care pathways and mine deviations from expected care workflows via our audit functionalities.

Product 4

Final Bill and Claims Adjudication

Expedite patient discharge 

Automate exclusion and pre-existing conditions checks, and deviation from pre-authorisation. Upon detection of deviation by our decision-support AI brain, appropriateness of care will be checked.

Manage claims submissions & payouts effortlessly

Utilise our solution to track all claims submissions and payouts to different providers effortlessly. Queries and supporting documents requested by claims assessors can be made via the solution, allowing for easy tracing.

Product 1

Patient Channel Management

Improve patient experience

Allow patients to self-serve using our specialist recommendation, appointment scheduling and patient registration solution.

Capture valuable patient insights

Track any metric you need – from source channel performance, demographic profiles, disease trends to top doctors/specialties requested.

Product 2

Queue & Flow Optimisation System

Minimise patient waiting time & improve capacity utilisation

Chart patient pathways and cue patients to service stations via our dynamic load-levelling solution. This results in shorter patient waiting times and enhanced patient satisfaction.

Track patient journey from walk-in to check-out

Gain visibility into the patient journey via an interface for Management to track productivity and service turnaround times in key departments.

Product 3

Admission Digitisation

Improve productivity for your doctors and staff

We digitise, consolidate and process both hospital admissions and/or pre-authorisation forms in a single interface.

Manage claims submissions & payouts effortlessly

Utilise our solution to track all claims submissions and payouts from different payors effortlessly. Queries and supporting documents requested by claims assessors can be made via the solution, allowing for easy tracing.

Product 1

Patient Channel Management

Improve patient experience

Allow patients to better discover you and understand your area of specialty. They can self-serve with our appointment scheduling and patient registration solution.

Capture valuable patient insights

Track any metric you need – from source channel performance, demographic profiles to disease trends.

Product 2

Claims Submission and Track Payouts

Manage claims submissions effortlessly

Utilise our solution to track all claims submissions for different payors effortlessly. Queries and supporting documents requested by claims assessors can be made via the solution, allowing for easy tracing.

Expedite claims payouts 

Automation of claims adjudication will help expedite claims assessment and payouts. 

Why?

Solving the Healthcare Cost Crisis

Annual healthcare inflation in the region is at its all-time high. If this continues, private healthcare will be inaccessible. The cost crisis needs to be addressed, now.

Technology is the key. We endeavour to lower overall healthcare cost through process automation, and utilise technology to make healthcare more accessible and transparent to all.

As Featured On

Partners

Technology Partners

Program Partners

Provider Partners

Singapore

Malaysia

Indonesia

Leadership

Liaw Yit Ming

CHIEF EXECUTIVE OFFICER

Previously:

  • Head of Strategic Planning and M&A for IHH Healthcare Berhad
  • VP Investments, Khazanah National Bhd

Dr Lee Hong Huei

CHIEF OPERATIONS OFFICER

Previously:

  • Head of Southeast Asia, Parkway Group
  • CEO, Mount Elizabeth Novena Hospital
  • CEO, Mount Elizabeth Orchard Hospital
  • CEO, Gleneagles Hospital Singapore
  • CEO, Parkway Shenton Group (TPA, Insurance, primary care business)

Choy Shook Yee

CHIEF COMMERCIAL OFFICER

Previously:

  • Chief Officer, AIA Health Services Malaysia
  • CEO, Parkway East Hospital
  • COO, Mount Elizabeth Novena Hospital

Stephens Lo

CHIEF STRATEGY OFFICER

Previously:

  • CEO, Mount Elizabeth Orchard Hospital
  • CEO, Mount Elizabeth Novena Hospital
  • CEO, City International Hospital, Vietnam
  • COO, Gleneagles Hospital Singapore

Gustavo Elias

CHIEF TECHNOLOY OFFICER

Previously:

  • Head of IT/DevOps, Allianz Digital Services
  • Head of Engineering, GoBear
  • Technical Architect, SGX

Wei-en Lim

Chief of Staff / VP OPs

Previously:

  • Associate Partner at Deloitte Consulting

Our Core Values

These are the values that serve as our North Star.

S

Simplicity. Our approach to Healthcare and to doing business is one and the same: Cut out waste, remove complexity and make everything from products, services to processes easy-to-use.

M

Mastery. We are in command of what we do. We possess the knowledge and experience to deliver at the highest quality, while being committed to continual, lifelong learning.

A

Accountability. We strive to honor commitments we have made – to stakeholders, to customers, to patients, and to our teammates.

R

Respect. We recognise that no individual is more important than anyone else, and no individual’s time is more valuable. We strive to create a working environment in which trust, transparency and respect thrives.

T

Teamwork. We appreciate that we are the sum of our collective talent. With offices across different geographies, we believe our diversity and perspectives help us achieve collaborative results.

Get In Touch

Reach out and our team will help you find the right solution for your business